Objective
This article helps you find the sender pools in your account and look up the pool created by a particular request, so you can confirm which pools exist before referencing one in your Communication APIs calls.
Product
Communication APIs
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Open the Communication APIs Sender Pools page.
- Review the table. Each row shows the pool's Name with its pool ID beneath, and the Actions available for it.
- To find the pool created by a specific request, select Sender pool operation ID above the table, enter the operation ID, then select Apply.
- To clear that filter, select Sender pool operation ID again and select Clear.
- Select Next below the table to move to the next page of pools.
- Select a pool's name to open its details and see the senders it contains.
Additional Information
- Sender pools group your messaging resources — phone numbers, WhatsApp, RCS, and email — into a single container. Referencing a pool ID in your Communication APIs calls decouples your code from individual sender identities, and the pool automatically selects the best sender to balance load, maintain regional compliance, and maximise deliverability.
- Sender pool operation IDs start with
comms_operation_. - If you have no pools yet, the page shows No sender pools yet with Create sender pool and Learn more actions. If your filter excludes everything, it shows No sender pools found — try adjusting or clearing your filters.
This content was generated by AI and reviewed, edited, and verified by a human.