Objective
This article shows you how to switch Messaging Insights between the United States and Ireland regions, and explains which views are available in each, so you can report on traffic that was processed in Ireland.
Product
Programmable Messaging
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Messaging, then Insights.
- Use the region selector in the Messaging Insights page header to choose the region you want.
- Select Ireland (IE1) to report on Ireland traffic, or United States (US1) to go back.
- The tabs reload for the selected region. In Ireland the available views are Overview, Delivery and Errors, and Latency and Scale with its Latency view.
Additional Information
- The full set of tabs — including Engagement, Trust and Compliance and Risk and Fraud — is available in the United States region.
- The Queuing view under Latency and Scale is available in the United States region only.
- Filter values are region-specific, because they are drawn from the traffic held in that region.
- Insights data is not shared between regions. Messages processed in one region do not appear in the other region's charts.
- If Ireland is not enabled for your account, the region selector is unavailable and the page reports Messaging Insights as unavailable in that region.
This content was generated by AI and reviewed, edited, and verified by a human.