Objective
This article explains how to update the details on a saved payment method, or remove one you no longer use, so your Twilio billing group only holds current payment details.
Product
Twilio Billing
Environment
Twilio Console
User Account Permission/Role(s) Required
You need permission to create, update, and delete payment methods. Without it, the row-level actions are hidden.
Procedure
- In the Twilio Console, select Billing in the left sidebar.
- Select Billing. The overview for your billing group opens.
- In the billing group's navigation, select Settings, then Payment methods.
- Find the method in the table and open its Actions menu.
- To change it, select Edit, update the details, and save.
- To remove it, select Delete. The dialog "Delete payment method?" confirms which method you are about to delete and warns that the action cannot be undone. Select Delete to confirm, or Cancel to keep it.
- A confirmation message names the deleted method, and the table refreshes.
Additional Information
- Deletion cannot be undone. If the method is in use for auto-recharge, review your auto-recharge settings afterwards so payments continue to succeed.
- PayPal methods cannot be edited — delete and re-add instead.
- On billing groups that must pay by wire or ACH, editing card details is not available.
- If a deletion fails, the message explains why, or reads "Failed to delete payment method".
This content was generated by AI and reviewed, edited, and verified by a human.