Objective
This article explains how to save a card or PayPal account to your Twilio billing group so it can be used for payments, top-ups, and auto-recharge.
Product
Twilio Billing
Environment
Twilio Console
User Account Permission/Role(s) Required
You need permission to create, update, and delete payment methods. Without it, the Add payment method action and the row-level actions are hidden.
Procedure
- In the Twilio Console, select Billing in the left sidebar.
- Select Billing. The overview for your billing group opens.
- In the billing group's navigation, select Settings, then Payment methods.
- Select Add payment method. If no payment methods are saved yet, select Add payment method in the "No payment methods yet" empty state.
- Enter the payment details in the panel.
- Select Save payment method.
- A confirmation message reads "Payment method added." and the new method appears in the table.
Additional Information
- The table lists each method with its Payment method name, Expiration date, Cardholder name, and Billing address.
- Badges on a row show when a method is Expired, or is being used as the Primary auto-recharge or Backup auto-recharge method.
- Some invoiced billing groups must pay by wire or ACH. In that case cards cannot be added and the page explains "Payment must be made by wire/ACH. Please download your latest invoice in your bill history for payment instructions.", with a View bill history action.
This content was generated by AI and reviewed, edited, and verified by a human.