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How do I configure a dedicated IP address?

Objective

This article shows you how to open one of your dedicated IP addresses and change its settings: whether it uses automated warmup, whether your own account may send from it, and which IP pools it belongs to.

 

Product

Twilio Email

 

Environment

Twilio Console

 

User Account Permission/Role(s) Required

You need a role with permission to view and manage email settings. Without it, Settings does not appear under Email in the sidebar.

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Email, then Settings.
  3. Open the IP Addresses tab, then Dedicated IP addresses.
  4. Select the edit action on the row for the IP address you want. The page title shows the IP address.
  5. On the General tab, review the Region the IP address is provisioned in.
  6. Turn Use automated IP warmup on to let Twilio ramp your sending volume up gradually, or off to manage the warmup yourself.
  7. Turn Allow my account to send mail using this IP address on or off to control whether the account you are in may send from this address.
  8. Each change is saved as you make it. A confirmation message reads "Settings updated successfully".
  9. Review Assigned pools to see the Pool name and Pool ID of every IP pool this address belongs to.

 

Additional Information

  • Allow my account to send mail using this IP address cannot be changed while the IP address is assigned to an IP pool. Remove it from its pools first.
  • If the address is not in any pool, the pools table shows "No assigned IP pools".
  • Use the Subaccounts enabled tab to control which subaccounts may send from this IP address.

 

 

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