Objective
This article shows you how to reach Twilio's help resources, review the Privacy policy and Terms of service, and send feedback about the Console — all from the help menu, without leaving the page you are working on.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, find the question-mark control labelled Help center. It sits in the top bar; when the left sidebar is expanded, it sits at the bottom of the sidebar instead.
- Select Help center. A menu opens with two groups.
- In the first group, select Support Center (shown as Help Center on some accounts) to open Twilio's help and support pages in a new browser tab, where you can search help articles and raise a support request.
- In the second group, choose one of:
- Privacy policy — opens Twilio's privacy policy in a new browser tab.
- Terms of service — opens Twilio's terms of service in a new browser tab.
- Leave feedback — opens a short feedback form so you can tell Twilio what is or is not working for you in the Console.
Additional Information
Support Center and Leave feedback relate to the account you have selected, so they appear only while you have an account open. On your organization or personal pages the menu shows just Privacy policy and Terms of service.
This content was generated by AI and reviewed, edited, and verified by a human.