SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

What can I do from the top bar in the Twilio Console?

Objective

This article walks through each control in the Twilio Console top bar and what it is for, so you can orient yourself quickly and know where to go for accounts, search, notifications, help, and your own settings.

 

Product

Twilio Console

 

Environment

Twilio Console

 

Procedure

In the Twilio Console, look along the top of the screen, from left to right.

  1. Account name — names the account, organization, or personal context you are in. Select it to open the account switcher and move between accounts, subaccounts, and your organization.
  2. Account status — a badge reading Active, Trial, Dormant, or Suspended, followed by your available balance or billing type where available. Select Learn more to see your balance and remaining free units.
  3. Search — the magnifying glass. Select it, or press Cmd + K on a Mac or Ctrl + K on Windows and Linux, to search Console pages and Twilio documentation.
  4. My Notifications — the bell. A dot on it means you have unread notifications. Select it to open your notifications panel.
  5. Help center — the question mark. Select it for Twilio's support pages, the Privacy policy, the Terms of service, and to leave feedback.
  6. Twilio — the product switcher. Select it to move to Twilio SendGrid or Twilio Segment.
  7. User menu — the person icon. Select it for your personal settings, or to log out.

 

Additional Information

  • Depending on your Console layout, some of these controls sit in the left sidebar rather than the top bar: search and the account name at the top of the sidebar, and the help and product switcher controls at its foot. The account status badge and notifications always stay in the top bar.

 

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk