Objective
This article explains how to disconnect the social sign-in connection used for your Twilio login and switch to signing in with an email address and password instead.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Personal settings.
- Select the Login & security tab. The Login method row reads Social Sign-in and names the connected provider.
- Select Actions, then select Disconnect social sign-in.
- In Disconnect your social sign-in method?, select all three acknowledgements:
- Your Twilio login method will be changed to email and password.
- You will be logged out of this session.
- You will be required to create a new password and verify your email during your next login.
- Select Continue.
- You are signed out. The next time you sign in, you create a new password and verify your email address.
Additional Information
- All three acknowledgements are required. Selecting Continue before checking them shows "Please acknowledge all impacts to continue." and nothing is changed.
- Selecting Cancel closes the dialog and keeps your social sign-in connection.
- If the disconnection fails, the dialog stays open, a message reads "Failed to disconnect social sign-in. Please try again.", and you remain signed in with your social connection intact.
- This action appears only when your login method is a social connection. Accounts that sign in with an email and password, or with single sign-on enforced by an organization, do not see it.
This content was generated by AI and reviewed, edited, and verified by a human.