Objective

This article shows you how to use the account switcher to move between the Twilio accounts you have access to, jump to a parent account or its subaccounts, and switch to your organization — so you can work in the right account without signing out and back in.

Product

Twilio Console

Environment

Twilio Console

Procedure

1. In the Twilio Console, select the account name button at the top of the screen. It shows the name of the account, organization, or user context you are currently in. (When the left sidebar is expanded, the same button appears at the top of the sidebar.)
2. The account switcher menu opens with these groups:
   • Organization — your organization, if you belong to one. If you do not, this group offers Create an Organization instead.
   • Main account — shown only while you are viewing a subaccount. It names the parent account, and offers View subaccounts.
   • Recent Accounts — the accounts you have used most recently. If none are found, the group reads Recent Accounts: no accounts found.
   • View subaccounts — shown when the account you are in has subaccounts.
   • View my accounts — opens the full list of accounts you can access.
   • Select the account you want. The Console stays on an equivalent page and reloads it for the account you chose; the account name button updates to the new account, and account-specific figures such as your balance and free usage refresh with it.
   • To switch to your organization, select the organization name under Organization. The organization overview opens, greeting you with Welcome to your organization.

Additional Information

• The account switcher is available everywhere in the Console — on account pages, on organization pages, and on your own user pages — so you can switch back into an account from any of them.
• Selecting View subaccounts from either the Main account group or the bottom of the menu opens the subaccount management page for the parent account.
• If the account you pick is not yet set up for this version of the Console, you are taken to that account in the older Console experience instead, already signed in.

This content was generated by AI and reviewed, edited, and verified by a human.