Objective
This article explains how the Twilio Console decides which account to open when you go to it without naming an account, so you know why you land where you do and what to do if it is not the account you wanted.
Product
Twilio Console
Environment
Twilio Console
Procedure
- Go to the Twilio Console without a specific account in the address, for example from a bookmark of the Console's home address, and sign in.
- The Console opens your most recently used account and takes you to its home page.
- If your most recent account cannot be opened in this version of the Console, the Console moves on and opens the first active account it finds that can.
- If none of your accounts can be opened here, or you have no accounts at all, you land on your accounts page instead, where you can choose or create an account.
- If you landed on an account other than the one you wanted, select the account name button at the top of the screen and pick the right account. That account then becomes your most recent one, so it is the one you land on next time.
Additional Information
- "Most recently used" is tracked for your login, so it follows you across browsers and devices.
- An account you open from the accounts page counts as a visit, so simply opening the account you prefer is enough to change where you land in future.
- To open a specific account every time, bookmark that account's home page rather than the Console's home address.
This content was generated by AI and reviewed, edited, and verified by a human.