Objective
This article explains where to see the verification status of the email address and phone number on your Twilio user profile, so you can confirm that Twilio can reach you for sign-in and security notifications.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Personal settings.
- On the Personal details tab, review the listed details: First name, Last name, Email, and Phone number.
- Look at the badge next to your email address. It reads Verified or Unverified.
- Look at the badge next to your phone number. It reads Verified or Unverified.
Additional Information
- Your phone number is partly masked, so only the last digits are shown. If no phone number is registered, a dash is displayed in its place.
- To verify an email address that shows as Unverified, use the Edit email address action and complete the code verification step. See "How do I change the email address on my Twilio user profile?".
- If your details cannot be loaded, the page reads "Unable to load personal settings" with the guidance "There was an error while trying to fetch your personal settings. Please reload the page and try again."
This content was generated by AI and reviewed, edited, and verified by a human.