Objective
This article explains where to find the login and security settings for your Twilio user profile, including your login method, password, two-factor authentication details, and recovery code status.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, select Settings in the left sidebar.
- Select Personal settings.
- Select the Login & security tab.
- Review the listed details:
- Login method: Email and password, Social Sign-in (with the connected provider), or Single Sign-on (enforced by your organization).
- Password: Shown masked. This row appears only if your login method uses a password.
- Phone number for 2FA, the partly masked phone number registered for two-factor authentication.
- 2FA delivery method, Phone number: Text message, Phone based: Voice call, or Authenticator app.
- Recovery Code, Generated or Not generated.
- Select Actions to see the security tasks available for your login method, such as sending a password reset link, changing your two-factor authentication delivery method, adding or deleting an authenticator app, generating a new recovery code, and forgetting remembered browsers.
Additional Information
- The available actions depend on how you sign in and on what is already set up. For example, if an authenticator app is already verified, the menu offers Delete authenticator app for 2FA instead of Edit 2FA delivery method and Add authenticator app for 2FA.
- If your login is enforced through single sign-on, there is no password to reset, so the password row and the reset action are not shown.
- If your settings cannot be loaded, the page reads "Unable to load security settings" with the guidance "There was an error while trying to fetch your security settings. Please reload the page and try again."
This content was generated by AI and reviewed, edited, and verified by a human.