Objective

This article explains how to update the first and last name shown on your Twilio user profile, so that your name appears correctly in the Console and on communications tied to your user account.

Product

Twilio Console

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Settings in the left sidebar.
2. Select Personal settings.
3. On the Personal details tab, select Edit, then select Edit name.
4. Update First name and Last name. The fields are pre-filled with your current name.
5. Select Save.
6. A confirmation message reads "You have successfully updated the user name." and the Personal details page shows your new name.

Additional Information

• A first name is required. If you clear the field and select Save, the form shows "First name is required" and no change is made.
• Selecting Cancel closes the form and discards any edits.
• If the update cannot be completed, a message reads "Failed to update name. Please try again." Your existing name is unchanged, so you can retry.

This content was generated by AI and reviewed, edited, and verified by a human.