Objective

This article shows you how to build a WhatsApp authentication content template so you can send one-time passcodes over WhatsApp with a button that copies the code for the recipient.

Product

Content Template Builder

Environment

Twilio Console

User Account Permission/Role(s) Required

Your user needs the content templates create permission for the account.

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Messaging, then Templates.
3. Select Create new template.
4. Enter a Template name and select a Template language.
5. Under Content type, select WhatsApp authentication, then select Continue.
6. In the WhatsApp authentication section, review the defaults. Add security recommendation is selected, and Copy code text is already set to Copy Code.
7. To tell recipients how long the code stays valid, select Show code expiration time in footer and enter a whole number in Code expiration time (minutes).
8. Select Save.

Additional Information

• The form is valid as it arrives, so you can save an authentication template without changing anything.
• Code expiration time (minutes) must be a whole number between 1 and 90.
• Copy code text is fixed at Copy Code and cannot be edited.
• WhatsApp authentication templates always require approval before use, for both business-initiated messages and replies. When you submit one, the category is set to Authentication for you.

This content was generated by AI and reviewed, edited, and verified by a human.