SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I change the time zone used in the Twilio Console?

Objective

This article explains how to set the time zone applied to dates and times shown throughout the Twilio Console, so logs, usage, and other timestamps read in your local time.

 

Product

Twilio Console

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Settings in the left sidebar.
  2. Select Personal settings.
  3. Select the Preferences tab.
  4. Select the Time zone field and start typing the time zone you want, for example "America/New_York".
  5. Choose your time zone from the list of matches.
  6. Select Save.
  7. A confirmation message reads "You have successfully updated the timezone."

 

Additional Information

  • The help text under the field reads "Select the time zone to use to display dates and times."
  • Selecting Cancel resets the field to your saved time zone and shows "No changes were made to your preferences."
  • If the change cannot be saved, a message reads "Failed to update timezone. Please try again."
  • If your preferences cannot be loaded, the page reads "Unable to load preferences" with the guidance "There was an error while trying to fetch your preferences. Please reload the page and try again."

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk