Objective
This article helps you permanently remove a single key/value item from a Sync Map while leaving the rest of the Map in place.
Product
Twilio Console
Environment
Twilio Console
User Account Permission/Role(s) Required
Your user role must allow reading Twilio Sync Services to open the Map, and deleting them to remove an item.
Procedure
- In the Twilio Console, select Builder tools in the left sidebar.
- Select Sync, then Services.
- In the Name column, select the Service that holds the Map.
- Select the Maps tab, then select the Map's SID to open it.
- Under Items, open the item's row actions menu and select Delete.
- Read the Delete this Map Item? confirmation, which names the item's key and warns that the deletion cannot be undone.
- Select Delete to confirm, or Cancel to keep the item.
- The console confirms with "Map Item deleted." and the row is removed from the Items table.
Additional Information
- Deleting an item is irreversible.
- The key becomes free again, so you can create a new item under the same key afterwards.
- To remove every item at once, delete the Sync Map itself.
This content was generated by AI and reviewed, edited, and verified by a human.