Objective
This article helps you remove a locale's Text to Speech voice from your account configuration, so that calls in that locale fall back to your default voice instead.
Product
Programmable Voice
Environment
Twilio Console
User Account Permission/Role(s) Required
Read access to your account's Text to Speech settings is required to open the page. Deleting a mapping requires update access to Voice settings.
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Voice, then Settings.
- Select the Text to speech tab.
- In the Language mapping table, find the row for the locale you want to remove.
- Select Delete in that row.
- The Remove voice from configuration confirmation dialog explains: "Are you sure you want to remove this voice from your app configuration? Calls in this locale will use your fallback voice."
- Select Remove. A confirmation message reads "Locale mapping deleted successfully" and the row disappears from the table.
Additional Information
- Select Cancel in the confirmation dialog to keep the mapping. The row stays in the table.
- After removal, calls in that locale use the account-wide default voice configured in the Default Settings section of the same page.
- If the removal cannot be completed, an error message reads "Failed to delete locale mapping. Please try again later." Retry the deletion.
This content was generated by AI and reviewed, edited, and verified by a human.