Objective
This article shows you how to see which knowledge sources a knowledge base contains, check when each one was last updated, and find a specific source quickly.
Product
Enterprise Knowledge
Environment
Twilio Console
Procedure
- In the Twilio Console, select Data in the left sidebar.
- Select Enterprise Knowledge, then Knowledge bases.
- Select the name of the knowledge base you want to review.
- The page opens with the knowledge base name as the title and a table of its sources, showing Name, Type, Update Schedule, Status, and Last Updated.
- To find a particular source, type part of its name into Search sources.
- Select a source name to open its full details, including the Source ID, Status, Created at, Updated at, and Description, plus the source-specific values: the Text Content for a text source, the URL, Crawl Depth, and Crawl Period for a website source, or the File Name and Size for a file source.
Additional Information
- If the knowledge base has no content yet, the page shows No Knowledge Sources Yet with a link to learn more about knowledge.
- For a file source, the Type column shows the file's format rather than the word File.
- Closing the details panel returns you to the list of sources for that knowledge base.
This content was generated by AI and reviewed, edited, and verified by a human.