Objective
This article helps you turn outbound calling on or off for a continent, country, or number range, so your account can reach the destinations you need while keeping the rest closed to reduce toll-fraud exposure.
Product
Programmable Voice
Environment
Twilio Console
User Account Permission/Role(s) Required
Read access to account settings, billing usage, and Voice geo permissions is required to open the page. Update access to Voice geo permissions is required to change a destination — without it the toggles are read-only.
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Voice, then Settings.
- Select the Geo permissions tab, then choose either the Low risk or High risk tab depending on where the destination you want sits.
- Find the destination. Use the Search box, or expand a continent row to see its countries — and, on the High risk tab, expand a country to see its prefix groups.
- Switch the Enable continent toggle on a continent row to turn on every destination beneath it, or use the toggle in the Enable destination column on an individual country or prefix-group row.
- A confirmation message reads "Geo Permissions settings have been updated successfully."
Additional Information
- There is no separate Save step — each toggle is saved as soon as you change it.
- Enabling a destination applies to both Programmable Voice and Elastic SIP Trunking outbound calls, and to all Twilio Regions.
- Your selections persist when you switch between the Low risk and High risk tabs and when you return to the page later.
- Twilio recommends enabling only the destinations you actually need to call, especially on the High risk tab.
- For a subaccount that inherits geo permissions from its parent account, these toggles are unavailable.
This content was generated by AI and reviewed, edited, and verified by a human.