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How do I get started with Conversations (classic)?

Objective

This article helps you find the Conversations (classic) landing page in the Twilio Console, understand which messaging channels the product covers, and know where to go next to see your services.

 

Product

Twilio Conversations

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Conversations (classic), then Overview.
  3. Read the Conversations is an omni-channel 2-way messaging API section for what the product does, reaching customers on the channel they already use, routing them to the right channel, automating routine requests, and embedding messaging in your own product.
  4. Scroll to Supported channels to see the channels Conversations covers: SMS, MMS, Web & In-app Chat, WhatsApp, Facebook Messenger for Business, and Google's Business Messages.
  5. Select View Conversations (classic) services to go to your list of services.

 

Additional Information

The Overview page also links to Twilio's API documentation and the front-end SDK guides, plus quick deploy apps for React, iOS, and Android if you want a working sample application to build from.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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