SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I view my Conversation configurations?

Objective

This article helps you find the list of all Conversation configurations in your account, so you can see which memory store and Intelligence configurations each one uses, when each was last changed, and which one you want to open or change.

 

Product

Conversation Orchestrator

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Orchestration in the left sidebar.
  2. Select Conversation Orchestrator, then Conversation configurations.
  3. The Conversation configurations table lists each configuration with its name, Last updated date, memory store, Intelligence configurations, and channel settings.
  4. Select a configuration's name to open its details page.
  5. To add another configuration, select Create a Conversation configuration.

 

Additional Information

If you have not created a configuration yet, the page shows No Conversation configurations yet along with a link to learn more about Conversation configurations. An Intelligence configuration that has since been deleted is still listed, marked as deleted, so you can see that the reference is stale.

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk