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How do I edit a knowledge source?

Objective

This article shows you how to change an existing knowledge source, for example to correct its description, replace an uploaded file, update pasted text, or change how often a website is re-imported.

 

Product

Enterprise Knowledge

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Data in the left sidebar.
  2. Select Enterprise Knowledge, then Knowledge bases.
  3. Select the knowledge base that contains the source.
  4. Open the menu at the end of the source's row and select Edit Source.
  5. In the Edit source panel, update the fields you want to change, such as Name, Description, Page Depth, Auto-update, Text, or the uploaded file.
  6. Select Save changes.
  7. A confirmation appears and the table shows the updated source.

 

Additional Information

  • The Data type cannot be changed after a source is created, and the URL of a website source is fixed as well. To point at a different website, add a new source instead.
  • Edit Source is unavailable while the source is being processed. Wait until it finishes and try again.
  • The same field rules apply as when adding a source: the name must be 5 to 30 characters, the description must be 10 to 1024 characters, Page Depth must be between 1 and 10, and replacement files must be csv, md, pdf, tsv, or txt and no larger than 16 MB.
  • If you close the panel before saving, you are asked to confirm that you want to discard your changes.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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