Objective

This article shows you how to create an origination connection policy, which Twilio uses to route incoming traffic from Twilio to your communications infrastructure.

Product

Programmable Voice

Environment

Twilio Console

User Account Permission/Role(s) Required

Your role must include permission to create connection policies. Without it, the Create Connection Policy button is not shown.

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Voice, then Bring your own carrier.
3. Select the Origination connection policies tab.
4. Select Create Connection Policy.
5. In the Create a new origination connection policy dialog, enter a Policy Friendly name. This is a unique identifier for the policy, up to 255 characters.
6. Select Create.
7. A Connection policy created confirmation appears and the console opens the new policy's detail page, where you can add origination targets.

Additional Information

• A friendly name is required. Submitting the dialog with the field empty keeps the dialog open and shows the validation error rather than creating a policy.
• Select Cancel to close the dialog without creating anything.
• A new policy has no origination targets yet. Add at least one so Twilio knows where to send traffic.
• You can also start this flow from a trunk: in the trunk's Origination connection policy (to your carrier) section, select Edit origination policy, then Create new origination connection policy. That route opens a wizard that creates the policy and then walks you through adding origination targets.

This content was generated by AI and reviewed, edited, and verified by a human.