Objective

This article helps you set a new password for a username in a credential list, for example during a routine rotation or after a suspected exposure.

Product

Programmable Voice

Environment

Twilio Console

User Account Permission/Role(s) Required

Your user must have permission to update Voice SIP credential lists on the account.

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Voice, then SIP domains.
3. Select the Credential lists tab, then select the friendly name of the list holding the credential.
4. In the Credentials table, find the row for the username and select Edit password.
5. The panel opens titled Change password for followed by that username.
6. Enter the new password in New password.
7. Enter the same value in Retype new password.
8. Select Change password.
9. A Password updated confirmation appears with "The password has been updated successfully." and the panel closes.

Additional Information

• The new password must be at least 12 characters. A shorter value shows "New password must be at least 12 characters" and the panel stays open.
• The two fields must match. If they differ, Passwords must match appears and nothing is saved.
• Existing passwords are never displayed, you can only replace them.
• Select Cancel, or the close (X) control, to close the panel without changing the password.
• Update the SIP endpoint or client that authenticates with this username, otherwise its registrations and calls will start failing.
• If the update cannot be applied, Error updating password appears and the old password remains in effect.

This content was generated by AI and reviewed, edited, and verified by a human.