Objective
This article explains the one-time acknowledgement you are asked for the first time you create a voice transcription configuration, and how to complete it so you can continue to the configuration setup.
Product
Programmable Voice
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Voice, then Transcriptions.
- Select Create configuration. If the terms have not yet been accepted for this account, an AI/ML features dialog opens instead of the setup, mentioning Voice batch transcriptions and explaining how to opt out of the AI/ML addendum.
- Select the acknowledgement checkbox.
- Select Save.
- The dialog closes and you continue straight to the Name configuration step of the transcription configuration setup.
Additional Information
- The acknowledgement is required. Selecting Save without checking the box shows "AI/ML terms acknowledgement is required to continue." and the dialog stays open.
- Selecting Cancel closes the dialog and leaves you on the Transcriptions list without accepting the terms.
- Opening the configuration setup directly before accepting returns you to the Transcriptions list with the AI/ML features dialog already open.
- You only need to do this once per account. After acceptance, Create configuration goes straight to the setup.
This content was generated by AI and reviewed, edited, and verified by a human.