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How do I edit a call recording configuration?

Objective

This article explains how to change an existing recording configuration, its name and description, its composition policy, or its status callbacks, so that recordings made with it match your current requirements without your having to create a replacement.

 

Product

Programmable Voice

 

Environment

Twilio Console

 

User Account Permission/Role(s) Required

Your user role must allow updating Voice configurations. Without it, the Edit action on each section is unavailable.

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Voice, then Recordings.
  3. Select the Configurations tab, then Recording.
  4. Select the name of the configuration you want to change.
  5. Select the tab holding the settings you want to change — Name configuration, Composition policy, or Callback settings.
  6. Select Edit. A form opens, pre-filled with the current values, titled Edit name configuration, Edit composition policy, or Edit callback settings.
  7. Change the values you need:
    • Name configuration: update the Recording configuration name or the Description.
    • Composition policy: change Channel, Trim silence, or Track.
    • Callback settings: change the URL, HTTP method, or Events for the call recording and conference recording status callbacks.
  8. Select Save.
  9. A confirmation appears reading "Recording configuration updated." and the form closes.

 

Additional Information

  • To discard your changes, select Cancel. The form closes, no confirmation appears, and nothing is saved.
  • If a save fails, a message reading "Failed to update recording configuration." appears and the form stays open so you can correct the values and try again.
  • If you provide a callback URL, you must select at least one event for it.
  • Configurations created before the Track option was available default to Both.

 

 

This content was generated by AI and reviewed, edited, and verified by a human.

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