Objective
This article shows you how to find the operating units in a TaskRouter workspace and open an individual operating unit, so you can review or change how work in the workspace is divided up.
Product
TaskRouter
Environment
Twilio Console
Procedure
- In the Twilio Console, select Builder tools in the left sidebar.
- Select TaskRouter, then Workspaces.
- Select the name of the workspace you want to work in. It opens on the Overview tab, under a title showing Workspace followed by the workspace identifier.
- Select the Operating units tab, the tab directly after Overview.
- The Operating units page lists the operating units in the workspace.
- Select an operating unit to open its Edit operating unit page, where you can change its configuration and save it.
Additional Information
The Operating units tab is available only on accounts where operating units are enabled. If you do not see the tab on your workspace, operating units are not available on your account.
This content was generated by AI and reviewed, edited, and verified by a human.