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How do I get started with Twilio Flex?

Objective

This article shows you where to find the Getting started material for Twilio Flex in the Twilio Console, so you can work through the setup guidance for a new contact center.

 

Product

Twilio Flex

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Orchestration in the left sidebar.
  2. Select Flex, then Getting started.
  3. The Getting started page opens with the onboarding guidance for your Flex account.

 

Additional Information

Once your contact center is set up, use Channel management to connect voice, messaging, and webchat, and Contact center settings to configure how Flex behaves for your agents.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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