SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I find a short code registration that is missing from Numbers & senders?

Objective

This article shows you where to look for a short code registration that does not appear in the Numbers & senders overview, so you can confirm it exists and check its state.

 

Product

Programmable Messaging

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Numbers & senders, then Short Codes (legacy).
  3. The Short Code Numbers page opens, showing the short code registrations held for your account.

 

Additional Information

The Numbers & senders overview is the main place to work with your short codes. When you open Short Codes › Registrations there and a registration you expected is not listed, a callout at the top of the page points you at this page, that is what the steps above are for.

For the short codes provisioned into your account rather than the registrations behind them, use Numbers & senders › Overview › Short Codes › My Inventory.

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk