SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I manage the phone numbers in a Proxy Service?

Objective

A Proxy Service needs a pool of phone numbers to mask participants' real numbers. Use this article to find where that number pool is managed so you can review it, add numbers, or remove them.

 

Product

Twilio Proxy, Phone Numbers

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Builder tools in the left sidebar.
  2. Select Proxy, then Services.
  3. On the Services page, select the service whose numbers you want to manage. It opens on the Configure tab, titled Proxy service followed by its unique identifier.
  4. Select the Numbers tab, which sits between Configure and Sessions.
  5. The phone numbers assigned to the service are listed, and you can change which numbers are in the pool from here.

 

Additional Information

  • Proxy runs in the United States region only, so only numbers available in that region can be added to the pool.

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk