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How do I view the Twilio Flex overview in the Twilio Console?

Objective

This article shows you how to reach the Twilio Flex overview page in the Twilio Console. The overview is the starting point for your Flex contact center and the place you return to when you want to reach the other Flex areas.

 

Product

Twilio Flex

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Orchestration in the left sidebar.
  2. Select Flex, then Overview.
  3. The Flex overview page opens.

 

Additional Information

The remaining Flex areas appear beneath Flex in the same sidebar menu: Getting started, Pricing, Channel management, Contact center settings, Performance and reporting, AI features, Users and access, and Tools and resources.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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