Objective
This article shows you how to choose an Interconnect connection type and submit a request for it. Twilio provisions Interconnect connections for you, so the Console flow gathers the connection type and a name and then hands the request over for processing.
Product
Twilio Interconnect
Environment
Twilio Console
Procedure
- In the Twilio Console, select Builder tools in the left sidebar.
- Select Interconnect, then Connections.
- Select Add new connection.
- Compare the available options and select the request button on the card that fits your network:
- VPN, Request VPN, to establish a virtual site-to-site route-based or policy-based IPsec connection to Twilio.
- Third Party Exchange, Request Third Party Exchange, to set up a private connection through a third party provider such as Equinix Fabric or Megaport.
- Cross Connect/BYO MPLS, Request Cross Connect, to set up a dedicated, physical fiber interconnection with Twilio.
- In Connection name, enter a unique name for the connection across your accounts.
- Select Continue. Twilio creates the request and opens it so you can finish configuring the connection.
Additional Information
- The connection name is required and can be up to 127 characters. It must be unique across your accounts; a duplicate name is rejected with an explanation.
- VPN and Third Party Exchange requests take up to 5 business days to process. Cross Connect requests take up to 5 business days to process the Letter of Authorization (LOA), plus 5 business days to configure the connection once the Equinix confirmation order has been received.
- For a Third Party Exchange, submit your request through the third party exchange portal before submitting it here, to avoid delays in provisioning.
- The request buttons are unavailable while your account is on a trial or is suspended. Upgrade or restore the account first.
- Twilio strongly recommends setting up a second connection to another Twilio Edge Location so your traffic can fail over during maintenance windows and outages.
This content was generated by AI and reviewed, edited, and verified by a human.