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How do I view the tasks in a TaskRouter workspace?

Objective

This article shows you how to find the tasks in a TaskRouter workspace and open an individual task, so you can see what work is currently in the workspace and how it has been routed.

 

Product

TaskRouter

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Builder tools in the left sidebar.
  2. Select TaskRouter, then Workspaces.
  3. Select the name of the workspace you want to work in. It opens on the Overview tab, under a title showing Workspace followed by the workspace identifier.
  4. Select the Tasks tab, which sits between Workers and Settings.
  5. The tasks in the workspace are listed.
  6. Select a task to open its details.

 

Additional Information

The Tasks tab shows the tasks that currently exist in the workspace, so the list changes as work arrives and is completed.

 

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