Objective
This article shows you where the task channels for a TaskRouter workspace are listed, so you can review the channels that control how much work of each type a worker can handle at once.
Product
TaskRouter
Environment
Twilio Console
Procedure
- In the Twilio Console, select Builder tools in the left sidebar.
- Select TaskRouter, then Workspaces.
- Select the name of the workspace you want to work in. It opens on the Overview tab, under a title showing Workspace followed by the workspace identifier.
- Select the Task channels tab.
- The Task channels page lists the task channels in the workspace, and you can review and change their configuration from here.
Additional Information
Task channels are defined per workspace, so a change here applies only to the workspace you are in.
Task channels sits between the Workflows and Activities tabs in the workspace tab list.
This content was generated by AI and reviewed, edited, and verified by a human.