Objective
Twilio Assistant keeps your conversation so it is still there when you reopen the panel. This article helps you clear it and start again from an empty chat, which is useful when you want to move on to an unrelated question.
Product
Twilio Console
Environment
Twilio Console
Procedure
- In the Twilio Console, select Ask Twilio Assistant to open the chat panel.
- Select New chat at the top of the panel.
- The panel resets to the How can I help you? greeting with an empty message list.
- Type your new question in the Ask anything field and send it.
Additional Information
Starting a new chat discards the previous conversation, so it will not come back the next time you open the assistant. If the reset does not go through, the assistant tells you it was unable to start a new chat and invites you to try again or continue with your current conversation.
This content was generated by AI and reviewed, edited, and verified by a human.