Objective
This article shows you where to find the webhook settings for Twilio Chat, so you can check the callback URLs and HTTP method Twilio uses to notify your application about chat events, both before and after an action is processed.
Product
Twilio Chat
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Twilio Chat, then Configurations.
- Select the Webhooks tab.
- Choose the sub-tab for the setting you want:
- Webhook URL's, the callback URLs on your configuration and the HTTP method Twilio uses to call them.
- Pre Actions, the callback Twilio sends before an action is processed, which your application can use to inspect or reject the action.
- Post Actions, the callback Twilio sends after an action has been processed, for logging or downstream processing.
Additional Information
Your configuration stores a pre-action webhook URL, a post-action webhook URL, and a single webhook method that applies to the callbacks Twilio sends.
Pre-action callbacks fire before the chat action completes, so a slow or unavailable endpoint can delay chat activity. Post-action callbacks fire after the fact and do not hold up the action.
This content was generated by AI and reviewed, edited, and verified by a human.