SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I see the users I have invited to my account?

Objective

This article helps you review the invitations that have been sent for your Twilio account, including who was invited, which account and role they were invited to, and when the invitation was last sent.

 

Product

Twilio Console

 

Environment

Twilio Console

 

User Account Permission/Role(s) Required

An account role that allows you to list invited users.

 

Procedure

  1. In the Twilio Console, select Settings in the left sidebar.
  2. Under Account settings, select User management.
  3. Select the Invited users page. It explains that "Twilio has sent email invitations to these users."
  4. Review the table of pending invitations.
  5. To find one invitation, type the email address in the search box.
  6. To narrow the list, select Add filters, then select the Scope type, Scope name, or Role checkbox, choose a value, and select Apply. Select Clear filter to reset.
  7. To see everything about a single invitation, open the actions menu on its row and select View invite detail.

 

Additional Information

  • If there are no outstanding invitations, the page shows "No invited users".
  • If your search matches nothing, the page shows "No invited users found".
  • Once someone accepts an invitation they move to the Active users page.
  • If the list cannot be loaded, the page shows "Unable to load invited users", reload the page and try again.

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk