How do I approve or deny an application's request to access my Twilio account? – Twilio Support

Objective

This article helps you work through the consent screen you see when a third-party application asks for access to your Twilio account, so you can decide exactly which permissions to grant before you approve.

Product

Twilio Console

Environment

Twilio Console

Procedure

Start from the link the application gives you. You are taken into the Twilio Console and signed in.
If you have access to more than one account, the Select an account from the list page appears. Review the Account name, Account status, Upgraded, and Account type columns, then select the account the application should connect to. Use the search box, the Account type filter, or the pagination controls to find it.
The consent page opens showing the application's name and the message "The application will be given access to the permissions listed below".
Review the permissions grid. The permissions the application asked for are pre-selected. Clear any you do not want to grant, or use the "items selected" control to clear them all at once.
Select Approve access to grant the selected permissions, or Deny access to refuse.
You are returned to the application at the address it registered with Twilio.

Additional Information

You must keep at least one permission selected to approve. Approving with none reports "You must select at least one permission." and nothing is submitted.
If you have granted this application access before, the grid starts from the permissions you approved last time rather than everything the application is now requesting, so check for anything newly requested.
Only the permissions the application actually requested are listed; products with nothing requested are not shown.
If the request cannot be read, for example when the link is incomplete or has expired, the page shows "Something went wrong". Start again from the application's link.
To review or withdraw access you granted earlier, see the authorized applications list in your account settings.

This content was generated by AI and reviewed, edited, and verified by a human.