SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

How do I turn an alarm on or off?

Objective

Pause an alarm temporarily, for example during planned maintenance or a noisy migration, and switch it back on later, without deleting it and losing its configuration.

 

Product

Twilio Console

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Monitor in the left sidebar.
  2. Select Alerts, then Alarms.
  3. Select the Manage alarms tab.
  4. Find the alarm in the list and look at the Status column.
  5. Select the switch in that row to change it. The switch reads On when the alarm is active and Off when it is paused.
  6. A confirmation message reading "Alarm status updated successfully" appears and the switch settles into its new position.

 

Additional Information

  • Turning an alarm off keeps all of its settings, conditions, threshold, and notification methods, so switching it back on restores the same behavior.
  • While an alarm is off it does not send email or webhook notifications, and it does not add new entries to Alarm logs.
  • If the change cannot be saved, the switch returns to its previous position and a message reading "Failed to update alarm status" appears. Try again in a moment.

 

This content was generated by AI and reviewed, edited, and verified by a human.

Have more questions? Submit a request
Powered by Zendesk