Objective
This article helps you delete a rule you no longer need, which stops that particular analysis running while leaving the rest of the Intelligence configuration in place.
Product
Conversation Intelligence
Environment
Twilio Console
Procedure
- In the Twilio Console, select Orchestration in the left sidebar.
- Select Conversation Intelligence, then Intelligence configurations.
- Select the configuration that holds the rule, then open the Details tab.
- In the Rules table, find the rule and select Remove on its row.
- Confirm in the dialog.
- A confirmation appears that the rule was deleted, and the rules table refreshes without it.
Additional Information
Removing the last rule leaves the configuration with nothing to run, its header changes to No rules and it stops analyzing conversations until you add another rule.
If you only want to change what the rule does rather than stop it, edit the rule instead.
This content was generated by AI and reviewed, edited, and verified by a human.