Objective
This article helps you review the Conversations configurations that send Twilio communications data into a memory store, so you can see which traffic is being captured and whether memory extraction is on for each configuration.
Product
Conversation Memory
Environment
Twilio Console
User Account Permission/Role(s) Required
Your role must allow reading Conversation Memory memory stores.
Procedure
- In the Twilio Console, select Data in the left sidebar.
- Select Conversation Memory, then Memory stores.
- Select the store, then open the Data sources tab and choose Twilio communications data.
- The table lists each linked configuration with its Configuration name, Description, whether Memory extraction is Enabled or Disabled, and the Captured traffic it covers.
Additional Information
- The communications data from each conversation source is used to create and merge the customer profiles in the store, and to generate the observations and summaries saved to those profiles.
- If nothing is linked yet, the page shows No Conversations configurations yet with a link to learn about Conversations. Use Add a Conversations configuration to link one.
- To change a configuration's name, description, or memory extraction setting, select Edit at the end of its row.
This content was generated by AI and reviewed, edited, and verified by a human.