Objective
This article helps you review the CSV files you have uploaded into a memory store and see whether each import succeeded, so you can confirm that a bulk profile load has finished processing.
Product
Conversation Memory
Environment
Twilio Console
User Account Permission/Role(s) Required
Your role must allow reading Conversation Memory customer profiles and listing profile imports. Starting a new upload additionally requires permission to import profiles.
Procedure
- In the Twilio Console, select Data in the left sidebar.
- Select Conversation Memory, then Memory stores.
- Select the store, then open the Data sources tab and choose CSV upload.
- The History table lists every CSV that has been uploaded, with its file name, the date it was created, and its status.
- To see the full detail of one import, select More details at the end of its row.
- To upload another file, select Upload CSV.
Additional Information
- If no imports exist yet, the page shows No CSVs yet along with a link to learn about CSV upload.
- A file uploaded without a name is listed as Untitled.
- Processing can take a few minutes after an upload completes, so a recently uploaded file may not immediately show as finished.
This content was generated by AI and reviewed, edited, and verified by a human.