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How do I connect a Snowflake warehouse to a memory store?

Objective

This article helps you connect a Snowflake data warehouse to a memory store, which is the first of the three steps needed before warehouse data can flow into your customer profiles.

 

Product

Conversation Memory

 

Environment

Twilio Console

 

User Account Permission/Role(s) Required

Your role must allow reading Conversation Memory memory stores.

 

Procedure

  1. In the Twilio Console, select Data in the left sidebar.
  2. Select Conversation Memory, then Memory stores.
  3. Select the store, then open the Data sources tab and choose Warehouse.
  4. Select New mapping. The Create warehouse mapping task list opens.
  5. Select Configure warehouse.
  6. On Select warehouse, choose New warehouse to connect a new one, or Existing warehouse to reuse one already saved on the account. Select Next.
  7. If you chose New warehouse, fill in the Add warehouse source step: enter a Name, Account ID, Warehouse, Database name, and Username, then upload your private key file. If you chose Existing warehouse, pick it from the dropdown on Choose existing warehouse.
  8. Select Next to reach the Review step and check the details you entered.
  9. Select Connect warehouse. You are returned to the Create warehouse mapping task list with the warehouse recorded, ready for you to configure a dataset.

 

Additional Information

  • The Existing warehouse option only appears when your account already has at least one saved warehouse source.
  • Warehouse sources are saved at the account level, so a warehouse connected here can be reused by other mappings and other memory stores.
  • Connecting a warehouse is only step one. You then need to configure a dataset and map its columns to customer profile traits before data reaches your profiles.

 

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