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How do I view my extraction strategies?

Objective

This article helps you find the extraction strategies configured for your account and see which customer profile traits each one infers from conversations.

 

Product

Conversation Memory

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Data in the left sidebar.
  2. Select Conversation Memory, then Extraction strategies.
  3. The table lists each strategy with its Strategy name & ID, Type, and Description.
  4. Select a strategy name to open it.
  5. On the strategy's Settings tab, review its Display name, Strategy ID, and the Traits it infers, along with the inference instructions for each one.

 

Additional Information

  • The strategy ID shown in the list and in the page header can be copied from there.
  • If you have more than one strategy, the breadcrumb becomes a switcher so you can move between strategies or return to the full list.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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