Objective
This article helps you remove a write key from a Conversation Memory data source, for example after rotating keys or retiring an environment.
Product
Conversation Memory
Environment
Twilio Console
Procedure
- In the Twilio Console, select Data in the left sidebar.
- Select Conversation Memory, then Data sources.
- Select the source, then open its Settings page.
- Select Edit to open the Edit source settings panel, which lists the source's write keys.
- Select Delete write key next to the key you want to remove.
- A Write key deleted confirmation appears and the key is removed from the list.
Additional Information
- A source must always keep at least one write key. When only one key exists, no Delete write key action is shown for it, create a replacement key first, then delete the old one.
- Deleting a key takes effect immediately, so anything still sending with it stops being accepted. Update your website or app to the replacement key before deleting.
- If the deletion fails, a Failed to delete write key message appears and the key stays in the list.
This content was generated by AI and reviewed, edited, and verified by a human.