Objective
Trust Hub gathers every outstanding compliance item on your account into one list, so you can see at a glance which profiles and registrations are waiting on you before your traffic can be approved.
Product
Trust Hub
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Trust Hub, then Overview.
- Review the Open compliance tasks table. Each row shows the Open task name and SID, the registration Type, its Status, and when it was Last updated.
- Select the task name to open the profile or registration it refers to, or select Edit & resubmit in the Action column to go straight to the form where you can correct and resend it.
- If the list runs over one page, use Next and Previous below the table to move between pages.
- Use the Quick links cards, Profiles, Registrations, and Addresses, to jump to the other areas of Trust Hub.
Additional Information
- When you have nothing outstanding, the table shows No open tasks with the message that tasks needing your attention will appear there.
- Task names cover the full range of Trust Hub items: compliance profiles, A2P 10DLC brands and campaigns, toll-free registrations, SHAKEN/STIR, CNAM, Voice Integrity, branded calling, and regulatory compliance registrations. Toll-free rows are labelled with the phone number they registered.
- The Trust & compliance entries under Communications › Messaging and Communications › Voice lead to the same Trust Hub registrations list.
This content was generated by AI and reviewed, edited, and verified by a human.