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How do I share an A2P 10DLC Brand with another account?

Objective

If you send on behalf of the same business from more than one Twilio account, sharing a Brand lets those accounts create Campaigns against your existing approved Brand instead of registering it again.

 

Product

Trust Hub

 

Environment

Twilio Console

 

Procedure

  1. In the Twilio Console, select Communications in the left sidebar.
  2. Select Trust Hub, then Registrations.
  3. Select A2P 10DLC Brands and find the approved Brand you want to share on the Brands tab.
  4. Open the row's actions menu and select Share Brand.
  5. Under How would you like to share this Brand?, choose one of:
  6. Enable on all my current subaccounts
  7. Enable on specific subaccounts
  8. Enable on specific main accounts
  9. If you chose a specific option, enter the account SIDs in the field provided, List all subaccount SIDs, separated by commas or List all main account SIDs, separated by commas.
  10. Select Submit support ticket. A confirmation tells you the Brand sharing request was submitted successfully.

 

Additional Information

  • Brand sharing is enabled by Twilio, so submitting this form raises a support ticket rather than switching sharing on immediately.
  • Each SID you enter must be a valid account SID, in the form shown by the field's placeholder.
  • Brands shared with your account appear on the Shared Brands tab of the A2P 10DLC Brands page.

 

This content was generated by AI and reviewed, edited, and verified by a human.

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