Objective

Sending 10-digit long code messages in Canada requires its own approved registration, separate from US A2P 10DLC. This creates that registration and shows you how to follow it through review.

Product

Trust Hub

Environment

Twilio Console

Procedure

1. In the Twilio Console, select Communications in the left sidebar.
2. Select Trust Hub, then Registrations.
3. Select Canadian A2P 10DLC.
4. Select Create registration and work through the registration form, then submit it.
5. Track the registration in the list, which shows its Friendly name, Status, and Last updated. Use the Status filter, Draft, Pending review, In review, Approved, or Rejected, to narrow the list.
6. Select View details from a row's actions menu to open the registration.

Additional Information

• A registration you have not finished shows Continue editing, and a rejected one shows Edit & resubmit, both in the row's Actions column.
• To remove a registration, select Delete from its actions menu and confirm at Delete this registration?
• If the account has no Canadian 10DLC registrations, the page says so and offers a link to learn more.

This content was generated by AI and reviewed, edited, and verified by a human.