Objective
Check exactly what information Twilio holds on your primary compliance profile, the legal identity, address, and contacts, and confirm its review status, so you can be sure the details on file are current and correct.
Product
Trust Hub
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Trust Hub, then Profiles.
- The Primary compliance profile card shows the profile's friendly name, its SID, a status badge, and a pill saying whether the profile is Business or Individual.
- Select View details to open the full profile.
- On the Compliance profile details page, review the sections for your profile type:
- A business profile shows Business information and Points of contact.
- An individual profile shows Personal information.
- Use the tabs at the top of the page to move between Profile details, Linked registrations, and Assigned phone numbers.
Additional Information
- The action offered on the profile card depends on the status: View details when the profile is approved, in review, or pending review; Complete profile while it is still a draft; and View errors when it has been rejected.
- Sensitive fields and the address are hidden when you view a parent account's profile from a subaccount.
This content was generated by AI and reviewed, edited, and verified by a human.