Objective
See where a toll-free registration stands in the review process and review everything that was submitted with it, the use case, the message samples, the consent evidence, and the compliance profile it was filed under.
Product
Trust Hub
Environment
Twilio Console
Procedure
- In the Twilio Console, select Communications in the left sidebar.
- Select Trust Hub, then Registrations.
- Select Toll-free, then select the registration you want, or choose View details from its actions menu.
- The page header shows a status badge of Pending review, In review, Approved, or Rejected, the description Toll-free registration · SMS, and the registration's SID.
- Review the details in the sections below:
- Registration information, Registration friendly name, Phone number, and Linked messaging service.
- Use case details, Use case categories, Estimated monthly SMS volume, Use case description, and Production message sample.
- End user consent, Opt-in type, Opt-in policy proof, Opt-in confirmation message, Terms and conditions URL, Privacy policy URL, Help message response, Age gated content, Notification email, and Additional information.
- Compliance profile information, Linked compliance profile, Linked compliance profile SID, Legal business name, Business address, and Business website.
Additional Information
- Fields under End user consent only appear when a value was supplied for them, so a shorter list is normal.
- An approved registration's actions menu also offers Add CV token.
- A registration that is Pending review or In review cannot be deleted; the delete option is disabled with the note that the registration can't be deleted while it is in review.
- If the registration was rejected, an error panel appears above these sections.
This content was generated by AI and reviewed, edited, and verified by a human.